Privacy Policy

Epic Event Rentals is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including your contact number, when you interact with our website and services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you use our website or services:

• Personal Information: Includes your name, contact number, email address, and other identifiable information you provide.

• Usage Data: Includes information about how you use our website, such as IP address, browser type, and page interaction data.

2. How We Use Your Information

We use your information for the following purposes:

• Customer Communication: To respond to your inquiries, provide updates, and deliver services through SMS/MMS or other communication channels.

• Marketing Campaigns: To send promotional offers, updates, and relevant marketing messages if you have opted in.

• Service Improvement: To analyze usage patterns and improve our website and services.

3. SMS/MMS Communication

We may use your contact number to send SMS/MMS messages for the purposes of:

• Responding to customer inquiries.

• Providing updates or confirmations related to services or purchases.

• Sending promotional offers or marketing messages, provided you have given explicit consent.

4. Data Sharing and Third Parties

Your privacy is of utmost importance to us. To ensure transparency:

• No Sharing for Marketing Purposes: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Exclusions: Text messaging originator opt-in data and consent are not shared with third parties.

We may share information with third-party service providers only for operational purposes, such as delivering SMS/MMS messages, while adhering to strict confidentiality agreements.

5. Your Consent

By providing your contact information and opting in for communication, you consent to receiving SMS/MMS messages from us. You may opt out of receiving marketing messages at any time by following the instructions provided in the message or by contacting us directly.

6. SMS Terms and Conditions

Upon messaging opt-in, the end user agrees to receive messages from Epic Parties regarding their inquiry updates. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. You may review our Privacy Policy to learn how your data is used

7. Data Security

We employ industry-standard measures to protect your information, including encryption, firewalls, and secure servers. However, no data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to the information we have about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Opt-Out: Unsubscribe from marketing communications at any time.

• Deletion: Request the deletion of your personal data, subject to legal and operational obligations.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our practices, or our services. Any updates will be posted on this page, and the updated policy will indicate the effective date.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

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954-452-4545
Last Updated: December 09, 2024

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.